A properly trained and engaged staff is a critical component for lead conversion. Join Charlie Winn, Chief Revenue Office for Liine, along with Cynosure National CSM Trainer, Josh Smith, to learn more about actionable analytics and staff training that will convert more patients than you ever thought was imaginable!
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Joshua Smith joined Cynosure in May 2015 after a successful career managing and marketing aesthetic practices in the Los Angeles, Orange County and Portland, OR areas. Joshua brings a large amount of insight and expertise to his practices that are looking to grow their businesses and he specializes in staff engagement, branding, and in office marketing techniques to help increase sales and awareness in this highly competitive aesthetics space.
Instagram Handle: @laserjunkie_josh
Chief Revenue Office, Liine
Charlie is a seasoned sales executive with extensive experience as a healthcare business consultant. His major area of expertise is new patient lead management and conversion. As a Co-Founder of Liine, Charlie has personally analyzed over 10,000 hours of new patient lead phone conversations and trained hundreds of staff members in best practices.
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